Use scissors to unpack. Sometimes cutter knife may slash at the bag., it may cause leakage of ink. Produto aplicável UJV-160 If you're still having problems, please contact us through our inquiry form. Inquiry about error and trouble (Mimaki Global) We would like to hear from you! Please take a few minutes to complete this survey Was this page helpful to you? Yes No Help us improve our services. Please leave your comments and suggestions.