- Check the condition of the nozzles.
1. There may be a nozzle malfunction (missing or misaligned).
Please review the test print and refer to the following FAQ if a nozzle malfunction occurs.
Restore the nozzles to their normal state accordingly.
Q: Nozzle dropout or deflection are not resolved in the test print.
![](https://d3j3imors9xf8g.cloudfront.net/archives/046/202403/334e4821806f840f46a0071c81db361b3691d2c952fc35be437e8f017962789a.png)
2. Adjust the head height (head gap) according to the media you are using.
When the head is too height (resulting in a larger gap between the media and nozzle surface),
ink spattering is more likely to occur.
Unless there is a reason such as media rubbing, please use the head in the lower position.
Please refer to the "Operation Manual" for adjusting the head height (head gap).
CJV300(Normal): Operation Manual
CJV150: Operation Manual